Privacy Policy
Effective Date: Decamber 18 2024
At Kanzex.co.uk, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect the following personal information:
- Contact Information: Email address and phone number.
- Billing Information: Billing address for invoicing purposes.
- Preference Data: Language preferences, user ID, and shopping cart data stored using cookies.
2. How We Use Your Information
We use your information for:
- Account registration and authentication (including login via Gmail).
- Processing and delivering your orders.
- Sending promotional and transactional emails (opt-out option available in every email).
- Personalizing your user experience (e.g., preferred language and saved settings).
- Improving website performance and marketing through tools such as Google Analytics and Google Ads.
3. Cookies and Tracking Technologies
We use cookies to:
- Track website usage and improve performance.
- Remember your preferences, such as language and cart contents.
- Deliver personalized advertisements through Google Ads.
You can control cookie settings in your browser. For more information, please visit our Cookies Policy.
4. Data Sharing
We do not share your personal information with third parties, except:
- When required by law or to comply with legal obligations.
- With trusted service providers to process payments or deliver orders.
5. Your Rights
Under GDPR and other applicable laws, you have the right to:
- Access: Request details of your stored data.
- Edit: Update your personal information via your user dashboard.
- Delete: Request account deletion by emailing [email protected] or submitting a support ticket. Please note that invoices cannot be deleted unless the account is removed.
- Opt-out: Unsubscribe from marketing emails by clicking the link in any email.
6. Data Security
We implement industry-standard measures to protect your information from unauthorized access, alteration, or misuse.
7. Data Retention
We retain your data as long as your account remains active or as required for compliance with legal obligations.
8. International Compliance
This policy applies globally, with particular adherence to GDPR for users in the European Union.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
- Email: [email protected]
- Support: Submit a ticket via your account dashboard.